ECAAnswers

If this is the first time you are accessing the online resources via ECA Library WorldCat Discovery, then a Microsoft pop up window will appear as shown below. Please enter the username and password as following:

Username: Your COLLEGE email address:

APIC -studentnumber@student.apicollege.edu.au

CHS - studentnumber@student.chs.edu.au

HELI - studentnumber@student.heli.edu.au

Password:  

AP!C+your date of birth DDMMYYYY  (Exclamation mark, not the letter I)

CH$+your date of birth DDMMYYYY 

HEL!+your date of birth DDMMYYYY 

If the username and password doesn’t work, try recovering your password by following these steps:

1. Click on ‘Can’t access your account?’ link on Microsoft Office 365 login page
2. Enter your College email address
3. Follow the instructions to reset your password

If you are still unable to reset your email password successfully, please contact Student Services     .   

You can also send an email or raise a ticket using the Student IT Help Desk:itsservicedesk@eca.edu.au